SENIOR PMO ANALYST & PLANNER
ROLE DESCRIPTION
BACKGROUND
MTS is going through a period of significant change. Since 2024 we have been undertaking a company-wide Digital Transformation (“DX”) Programme, which will result in a complete change to our technology stack. The MTS IT and Portfolio Delivery teams will be at the centre of this DX programme and so now is a unique and exciting time to join our business and play a key role in the successful delivery of our programme objectives.
Through exposure to our DX programme, it is expected that all of our IT and Portfolio Delivery roles will have the opportunity to gain new skills and experiences vital to a successful career in the modern workplace. We are investing in the people and technologies that will truly drive our business forward in the coming years and we think this represents a fantastic opportunity for those who choose to join us.
ROLE OVERVIEW
The Senior PMO Analyst & Planner role plays a pivotal role in driving planning excellence across the programme. A key responsibility of this position is to act as the planning lead within the PMO team - owing the process to create and continuously maintain and update the integrated programme plan, working with a number of delivery stream leads to incorporate key aspects of their individual delivery stream plans into the overall integrated programme plan. This role therefore requires someone with a high level of hands-on expertise in Microsoft Project and a strong grasp of planning fundamentals —dependencies, milestones, critical paths, and resource alignment.
While planning is the core focus, the Senior PMO Analyst & Planner also supports broader PMO functions such as risk and issue management, management of the change request process, action tracking, preparation of weekly programme reports and meeting facilitation. They will actively participate in programme discussions, summarising outcomes into actionable items and ensuring that the Programme Team has the clarity it needs to operate effectively. This is a hands-on, delivery-oriented role that sits at the heart of programme control and coordination.
The DX programme is using Azure DevOps as the key programme tool for logging and tracking both technical (requirements, config, developments) and management (risks and issues, decisions) content, so a high level of familiarity with DevOps is key. This role will need to be able to create dashboards in DevOps to track key metrics as required.
You will liaise with a variety of internal project team members as well as the external implementation partners who are building various parts of the solution, so good communication skills are important.
The successful delivery of the objectives of this role will result in our project colleagues working to an aligned set of governed standards and practices, which will support the realisation of the benefits expected to be created by our DX Programme.
ORGANISATIONAL CHART EXTRACT
OVERALL ROLE OBJECTIVES
- Lead the development and maintenance of high-quality, logically structured integrated project plan
- Act as the central planning expert within the Programme Team, supporting project managers in translating their specific delivery stream activities into the integrated project plan using MS Project.
- Drive planning discipline and alignment between delivery streams and the integrated project plan, enabling accurate reporting, dependency management, and milestone tracking.
- Support core PMO functions including risk and issue management, action tracking, and meeting facilitation to ensure clarity and accountability.
REPORTING LINES:
Responsible Director: |
CFO |
Report To: |
Head of Portfolio Delivery (DX Programme Manager) |
Direct Reports: |
0
|
KEY BEHAVIOURS
- Collaborative - Builds strong working relationships with project managers and stakeholders to extract meaningful planning inputs.
- Structured Thinker - Translates detailed delivery stream activities into a clear and logical integrated project plan
- Highly Organised – ability to manage multiple tasks and prioritise effectively.
- Proactive - Actively seeks clarity, drives alignment, and ensures planning gaps are addressed.
- Communicative - Summarises discussions into clear actions and communicates planning expectations effectively.
TASKS/RESPONSIBILITIES
Project Co-ordination
- Facilitate planning review sessions and one-on-one sessions with project managers to gather inputs to feed into the integrated project plan.
- Ensure timely incorporation of changes into the integrated programme plan.
- Review and challenge delivery stream plans to ensure realism, completeness, and logical sequencing.
- Support risk and issue tracking, ensuring alignment with project plans and escalation processes.
Project Support
- Attending key programme meetings, summarising discussions into actions and ensuring they are tracked to completion.
- Ensuring project reports are updated accurately and timely and assisting the Programme Manager with the creation and updates of reports.
- Assisting with the creation of meeting packs for Steering Committees and ensuring packs are sent out in a timely fashion.
- Tracking of RAID items and supporting the Programme Manager with maintaining quality controls on the maintenance of the RAID items and mitigating actions.
- Supporting the facilitation of the change control sessions, administer the change control log and submissions.
- Assisting the Programme Manager with creation of forecasts and invoicing process, chasing up on any outstanding items.
Document Control
- Keep all project documentation up-to-date and organised, ensuring easy access and accuracy.
- Ensure document versions are up-to -date and accessible for the project team.
- Maintenance of project Team SharePoint/ Teams sites and shared mailboxes
ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE
Skills
- Strong practical experience with Microsoft Project, including building, maintaining, and integrating multiple delivery plans into an integrated plan.
- Strong experience working with Azure DevOps.
- Proven ability to facilitate planning discussions and extract structured inputs from diverse stakeholders.
- Deep understanding of project planning principles, including dependencies, milestones, critical paths, and resource alignment.
- Ability to work independently, manage competing priorities, and maintain planning discipline under pressure.
- Familiarity with risk and issue management, action tracking, and PMO governance processes.
- Excellent communication and interpersonal skills, with the ability to influence and guide project managers.
Experience
- The DX programme is a broad and highly complex programme, so experience of working on programmes of similar complexity is highly desirable – ideally ERP implementations.
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Latest Review/Update: August 2025 v1.0